Security & compliance

Enterprise security for medical billing operations.

Procurement teams evaluate ObsidianRCM on trust, not features alone. This overview covers our HIPAA-oriented posture — detailed documentation available during sales evaluation.

Layered security architecture diagram — encryption, RBAC, audit, and HIPAA-oriented controls

HIPAA-oriented controls

PHI field protections, PHI view/write audit logging, burst detection, and governance designed for regulated healthcare billing data.

Encryption

TLS in transit; PHI encryption controls in the application layer. Production deployment aligned with healthcare security standards.

RBAC

Granular permissions for billers, coders, finance, auditors, and administrators — scoped to practice and role.

Audit logging

Immutable activity history, practice audit log, compliance audit summary, login security events, and sessions activity reports.

Infrastructure

Cloud-native multi-tenant architecture with Postgres row-level security (RLS) — tenant isolation at the database layer.

Compliance reporting

Audit log exports, compliance summary reports, and session activity for revenue integrity and IT governance.

SSO & identity

SAML SSO and SCIM provisioning for enterprise IdP integration.

Session security

Server-side session binding, configurable idle timeout (practice/enterprise policy), secure cookie handling.

Break-glass governance

Operator elevated PHI access requires ticket + reason — fully audited. Support without end-user impersonation.

Procurement: BAA, security questionnaires, and architecture documentation provided during enterprise evaluation. This page is a marketing overview — not a legal attestation.

Onboarding gates protect production billing

  1. Practice readiness

    Onboarding checklist and operational readiness before live billing.

  2. Clearinghouse enrollment

    Test/production certification before 837 transmit.

  3. 837 submit gate

    Electronic claims blocked until practice is active and enrolled.

ObsidianRCM security audit log and compliance reporting

Security review for your procurement process?

Request a demo and ask for our security documentation pack.